Delivery & Returns

Delivery

Items are usually shipped within 3-5 days unless they are made to order, which may take a little longer, especially willow has to be soaked for a few days before it can be worked.

All items are sent Royal Mail 2nd class which usually takes 2/4 days to arrive. 

Overseas deliveries are extra, please enquire for details of this.

Returns

If you are not happy with your purchase I will honor a full refund within 7 days as long as the item is sent back in its original condition.  Purchaser to pay return postage.

Eco Packaging

Where possible I use sustainable eco friendly packaging, mainly brown paper, cardboard and paper tape to secure packages.  Weaving kits come in a presentation cardboard box.